The Container Store does not sell your personal information with other companies. We pride ourselves on providing exceptional customer service. Not only are we committed to helping you organize your life, we also want to make sure you clearly understand how we use information about you to provide you with the best possible shopping experience. We value the trust you place in The Container Store and we want to ensure that you understand what information we gather about you, how we use it, and the safeguards we have in place to protect it.
We may combine information you give us online (including through our Forums and Contact Center) and in our Stores. We may also combine that information with publicly available information and information we receive from or cross-reference with third-parties. We use that combined information to enhance and personalize your shopping experience with us, to communicate with you directly about our products, services and events that may be of interest to you, and for other promotional and commercial purposes.
Our Service Providers. We may contract with companies or persons to provide certain services including credit card processing, shipping, advertising and marketing services, etc. We call them our Service Providers. We provide our Service Providers with the information needed for them to perform these services. We also ask our Service Providers to confirm that their privacy practices are consistent with ours.
Our Affiliates. We may share personal information with businesses controlling, controlled by, or under common control with The Container Store. In the event that The Container Store is merged with or acquired by another company, or in the event of a transfer of our assets, we may disclose or transfer personal information and other information about usage of our Site in connection with such a transaction. In the event of such a transfer, we will notify you of the change of control of your personal information.
Third-Party Network. If you are outside of California, we associate your browsing history on our Site to your IP address and share both with a third-party network in exchange for receiving inferences about your interests from the network. We then use such inferences to display relevant product recommendations while browsing our Site.
Law Enforcement and Courts. In certain instances, we may disclose your contact information when we have reason to believe that it is necessary to identify, contact or bring legal action against persons or entities who may be causing injury to you, to the Container Store or to others. You should also be aware that courts may have the authority under certain circumstances to permit personal information and other information about usage of our Site to be shared or transferred to third-parties without your permission.
We have implemented Google Analytics Demographics and Interest Reporting on our Site, which provides us with information about categories of users who visit our Site, such as the number of men and women, our visitors' age ranges, and our visitors' general interests. Google Analytics Demographics and Interest Reporting does not provide us with any personal information about you, such as your name or email address. We use information from Google Analytics Demographics and Interest Reporting to help us to better understand our customers and potential customers.
Google permits you to opt-out of some of their services by using Google Ads Settings. For example, visitors can opt out of Google Analytics for Display Advertising and customize Google Display Network ads. Google provides additional information about Google Analytics and additional opt-out options here.
You can opt out of receiving catalogs, e-mails and other marketing materials from us. Information on how to opt out is provided below.
We participate in special partnerships with other companies that we believe offer products or services that our customers would be interested in and would benefit from. We do not share customers' personal information with these partner companies. Customers may receive information about these partnerships and related promotions directly from The Container Store or from the third-party companies that assist us with marketing.
The Container Store may also enter into a "co-branding" relationship with another company, or organization. At times, we may communicate with customers on behalf of that company and customers may be directed to a partner website to purchase a specific item or learn about their services. In these cases, both The Container Store and the partner company may receive personal information you provide.
Additionally, like many other companies, The Container Store may use outside marketing companies to place advertisements or links on other websites. When you visit our Site, these companies may collect non-personally identifiable information (e.g., your IP address, click stream information, browser type, time and date, subject of advertisements clicked or scrolled over) about your visits to our Site and your visits to other websites over time in order to provide advertisements about goods and services likely to be of interest to you. These companies typically use a cookie or third-party web beacon to collect this information about your online activities over time and across different web sites. Our systems do not recognize browser "Do Not Track" signals, but several of our Service Providers who utilize these cookies on our Site enable you to opt out of targeted advertising practices. To learn more about this behavioral advertising practice or to opt-out of this type of advertising by certain participating advertising networks, you can visit http://www.aboutads.info/choices/ and http://www.networkadvertising.org In addition,
Google permits you to opt-out of some of their services by using Google Ads Settings, and provides information and additional opt-out options for Google Analytics here. The Container Store is not responsible for the collection or use of information by such marketing companies or third-party websites.
Third-parties may receive your personal information because you have visited their websites or accessed their links. Please refer to their privacy policies to learn about how they handle your personal information. Please note that The Container Store has no control over the privacy practices of other companies of websites, and we do not assume any responsibility or liability for any third-party's data collection or disclosure practices, their failure to abide by their privacy policies, or the content of their websites.
The Container Store maintains security procedures designed to keep information we own, license and process from being accessed by any unauthorized person or business. We use a variety of multi-level security systems to control access to our systems and the data that we house. Our enterprise security operations center maintains real-time monitoring for information system vulnerabilities and unauthorized access attempts into our internal systems. We also maintain physical security for our facilities and limit access to certain critical areas of our business.
Unfortunately, however, no data transmission over the Internet can be guaranteed 100% secure. As a result, while we strive to protect your personal information, we cannot guarantee the security of any information you transmit to or from our Site, and you do so at your own risk. Accordingly, we disclaim liability for any theft, loss, or interception of, or any unauthorized access or damage to any data or communications. By using our Site, you acknowledge that you understand and agree to assume these risks.
Anyone with access to the email address and password you use to create an account with us can obtain access to the personal information you have provided to us. We urge you to keep your password in a safe place and not share it with anyone. Always sign out from your account and close your browser window when you have finished your visit to our Site. This ensures that others cannot access your account, which is especially important if you are sharing a computer with someone else or are using a computer in a public place.
You are responsible for maintaining the confidentiality of your account password, and you are responsible for any access to or use of our Site by any person or entity using your password, whether or not such access or use has been authorized by you.
You may review and make changes to the personal information that is stored in your user account on our Site by visiting the "My Account" area of our Site.
Our Site is not directed to children under the age of 13 years. We will never request personally identifiable information from anyone whom we know to be under the age of 13 without verifiable parental consent. By using our Site, you represent and warrant that you are at least 13 years old. If we become aware that a customer is under the age of 13 and has registered without prior verifiable parental consent, we will remove his or her personally identifiable registration information.
In addition, you must be at least 18 years old in order to establish an online account. By creating an online account with us you represent and warrant that you are at least 18 years of age.
If you are a California resident, you have certain privacy rights under the California Consumer Privacy Act ("CCPA Rights"). This section describes those rights and how you can exercise those rights with The Container Store.
Please note that if we delete your personal information, many of our services will not work the same. For example, if you are a member of our POP! Loyalty Program and you request to have your information deleted, you will no longer have access to existing Perks or receive new Perks.
To submit a request to know or a request to delete, please visit here. In order to verify your identity, you will need provide us with some basic information about yourself so that we can verify that the information you provide matches what we have in our system. Upon receipt of your request, we will also ask you to verify your email address. We will maintain a record of your request to know or request to delete.
We will not discriminate against you for exercising any of your CCPA Rights and we will not deny you goods or services, charge you a different price, or provide you with a lesser quality of goods or services if you exercise any of your CCPA Rights.
Nevada Revised Statutes Chapter 603A provides consumers the right to request companies not to sell their personal information - even if the company is not currently selling such information. The Container Store does not sell your personal information with other companies. Nevada residents who wish to exercise their sale opt-out rights under this law may submit a request to this designated address: firstname.lastname@example.org.
If we decide to interview you, we may print your application and use it during the interview process. If you are hired, your application becomes part of your employee file. If you are not immediately hired, your printed application is kept for one year and then typically will be destroyed. We may ask you to provide additional information during the interview or hiring process. We may also use the information you provide to contact you about your application; for example, to ask you to agree to a background check or to send you an offer letter.
If you need any other information, please submit your requests or questions to The Container Store, ATTN: Customer Solutions Department, 500 Freeport Parkway, Coppell, TX 75019 or email us at email@example.com Please allow 30 days for a response.