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Discovering the Soul of Service by Leonard L. Berry

  • Discovering the Soul of Service by Leonard L. Berry
  • Discovering the Soul of Service by Leonard L. Berry
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$24.00/ea.
Was:$30.00/ea. | You save:$6.00/ea. (20%)


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Discovering the Soul of Service by Leonard L. Berry
$24.00/ea.

Overview

Product Information

In a world where customers regard flawless products as a given, service is the key differentiator between competitors in any field. This wise and inspiring book by Leonard Berry, a leading service expert and founder of the Texas A&M University Center for Retailing Studies, explains how great service companies meet their toughest challenge: sustaining long-term success.

SKU#:

10064979

Made In:

USA

Dimensions

  • 9-1/2" x 6-1/2" x 1" h

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