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How do you want to work with your closet expert?

In-store
appointment
In-home
Consultation*
*In some markets, there is a $100 In-home consultation fee, which can be credited toward the purchase of five hours or more of organizing services ($75/hour).
Email, phone
or live chat

How do you want to work with your closet expert?

In-store
appointment
In-home
Consultation*
*In some markets, there is a $100 In-home consultation fee, which can be credited toward the purchase of five hours or more of organizing services ($75/hour).
Email, phone
or live chat
Design a reach-in
closet online
Design a reach-in
closet online

Contact us...

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available at this time

or let us contact you.

Use the form below and we will contact you within 24 hours*.

Email an expert

Schedule your installation

To schedule your installation, please call 888-202-7622 or fill out the form below.

Schedule your in-home measuring

To schedule your in home measuring appointment, please call 888-202-7622 or fill out the form below.
The fee for measuring is $50 for unlimited spaces due at time of service.

Schedule appointment

To schedule your installation, please call 888-202-7622.

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*In some markets, there is a $100 In-home consultation fee, which can be credited toward the purchase of five hours or more of organizing services ($75/hour).
Email, phone or live chat

Have questions?

Contact a custom closets expert via phone,
email or live chat.

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  • Why should I buy an Elfa space?

    Elfa is a completely adjustable custom solution. This unique system can accommodate Shelves, Drawers, utility Boards, Hooks and a variety of accessories that allow you to create the perfect space for your storage needs. The only component that is installed in your wall is the Top Track, making it incredibly easy to install. This also allows you to easily move components around at any time as your needs change. Made from epoxy-bonded steel, Elfa is incredibly strong. Elfa Décor and Solid Shelving are also made to last, and won't bend or warp.

  • Where can I see an Elfa display?

    You'll find a variety of Elfa spaces on display in our stores.

  • What do I need to get started?

    All we need to get started are some basic measurements of your space.

  • How do I buy Elfa?

    You can buy Elfa in any of our stores or online.

  • Does Elfa hang on the wall?

    Yes. But, only the Top Track is installed in the wall. All other components then hang from the Standards that hang from the Top Track. You may also choose a freestanding solution with adjustable feet that can be placed anywhere in a room.

  • What is Elfa made of?

    Elfa is constructed predominately from epoxy-bonded steel for incredible strength and durability. Elfa Décor Shelves feature an exceptionally strong honeycomb construction with a Birch veneer. Elfa Décor Fascia, Drawer Fronts and Frames are made from solid Birch. Our Melamine Shelves are constructed from durable thermofused laminate over a particle board core that meets CARB II standards.

  • Can I take my Elfa space with me when I move?

    Yes.

  • How many finishes are available?

    We offer 2 epoxy bonded steel finishes in White and Platinum. There are four décor finishes, White, Birch, Grey and Walnut. Our Solid Shelving comes in Coffee, Driftwood, Sand and White melamine.

  • How do I care for my space?

    Ventilated and metal Shelves can be wiped clean with a damp cloth. Décor and Solid Shelves can be dusted as you would any fine furniture.

  • Can I get Elfa installed?

    Yes. Our professional Installation Service will be happy to install your space. They will remove up to two shelves and two closet rods per wall, plus perform any related touch-ups with flat white paint. After they install all purchased Elfa products, they will clean up thoroughly.

  • Can my Elfa space be delivered to my home?

    Yes. We offer delivery service from all of our stores.

  • Can I install an Elfa space myself?

    Yes. Custom Installation Instructions are included with your space. You'll also find installation videos and guides on our site.

  • Can I have my own installer install my Elfa space?

    Sure.

  • What is your return policy?

    Love It, Live With It! Our Return Promise:

    If the products you purchased don't meet your expectations, please return to us for another solution or for a refund.

    However, a return for another solution or a refund will not be offered for products that have been successfully utilized and enjoyed for an extended period of time. For example, moving and/or no longer having a need for the product will not qualify.

    Returns without a receipt or with an original receipt after 120 days of the date of purchase will receive a Merchandise Credit card for either the lowest retail price of the product(s) within the last 90 days or the actual purchase price from the original receipt.

    Your name, address, phone number and a valid photo ID will be required to process returns without a receipt or with an original receipt that is older than 120 days (In CA - name and a valid photo ID will be required).

    Returns can be made at any store. There are no shipping or restocking fees if you make an in-store return.

    Returns may also be shipped to 500 Freeport Parkway, Suite 100, Coppell, Texas 75019 (shipping fees apply).

    Please call us toll-free at 1-888-CONTAIN (266-8246) 1-888-CONTAIN (266-8246) if you have further questions.

  • What do I need to do to prepare my space for installation?

    Your existing space needs to be completely emptied. You can either do this yourself, or if you like, your Contained Home Organizer can do this for you for $75 an hour.

  • Do I have to remove the original shelves and closet rods before installation can occur?

    No, demolition of your existing closet (removal of up to two rods and two shelves per wall, plus related touch-ups with flat white paint) is included in the Installation price. If further demolition is required, we can take care of that for you for an additional charge.

  • How long will it take to install my space?

    Most spaces can be installed in a single day!