Customer Solutions

Are you a natural at connecting and helping people, and making magic happen? Then you'll want to check out our Customer Solutions Department.

Located at our Support Center in the Dallas-Fort Worth Metroplex, our Customer Solutions Specialists have the right answers. They are experts at assisting customers on the phone, on social media, through email and via live chat on our website. Whether you work full-time or part-time, as a Customer Solutions Specialist, you'll receive extensive training about our products, systems and services. You'll support our stores and help customers place orders, answer questions about shipping and products, and design beautiful custom spaces using our proprietary software. Plus, you'll be part of a team that celebrates each other in every way: from birthday celebrations and individual accomplishments to group awards. Specialists enjoy a hybrid work schedule with days in the office and days at home and a relaxed dress code.

What's it like?

"We deal with a wide range of responsibilities, but I love knowing that no matter what the issue is, I'm going to take care of that customer or that employee and make their day!" AMY
"I came from a completely different retail environment that didn't prioritize the training and development of its employees, so it's really amazing to work for a company that does. Whether our employees work two days a week or full-time, we truly emphasize growing and developing everyone." AMY
"As my first year of college wrapped up, I began to look for a summer job. I wanted to find something that would be worthwhile and with a company that has strong core values." KATIE