Stainless Steel 12 gal. Rectangle Step Can
Mine broke too!
Great look - loved the foot peddle and the slow top which sometimes worked and sometimes didn't. But.....I wish I had not been lured by the sale. I should have realized it was on sale for a reason. Even though it supposedly was redesigned not to break so easily, this can broke for me as well. Maybe I have the old design?? I loved the shape and design which was perfect for my space. I was worried almost immediately because whenever I went to change the bag, I had issues. First, the bag is so tight it was always hard to get wrapped around the liner. Every time I replaced a bag and put it back into the receptacle, it would make this loud click. Sure enough when I was replacing the bag (after only month's of use) it snapped and the plastic mechanism broke. Now what??? Definitely can not be fixed.
Does anyone know if they will take it back? We shall see. I'm going to bring it back and hopefully The Container Store will stand by their product.
I guess I should have read the reviews before I purchased it.
June 30, 2014
We bought this only 5 months ago and it has broken. We don't use it all that often unless we're cooking, as we have other trash cans/recycle bins in the bathrooms etc. and there are just the two of us. This trash can seemed to be pretty sturdy except for the lid and the lid hinge area which is made of fairly flimsy and, apparently, brittle, plastic. The hinge just snapped one day when I was using it. I know we didn't spend hundreds of dollars on this trash can, but for $80 or so, a trash can should last longer than 5 months! I am extremely disappointed in this product. I read the review that someone else had written who had experienced the same problem and hoped that it wouldn't happen to me too, but it did. It seems like a design flaw in the product and they should at least provide store credit.
March 5, 2014
The lid broke after very limited use. I attempted to glue the attachment to add support, but this too broke after a few months. Unfortunately I do not see a way to purchase the lid separately (as is found on the simplehuman website) and so I will need to buy a brand new trash can. Needless to say I will be taking my business elsewhere.
June 26, 2014
Very Happy with Product
I just bough this can two weeks aago and im very happy with it. I hope i will not have any inconvenience in the future as i read on comments people left.
March 4, 2014