Stainless Steel 12 gal. Rectangle Step Can
How can container store show a decent rating for a trash can that breaks in under a year. All the reviews state that the plastic hinge is too lightweight to support the lid and guess what. They're right. My lid has broken in the same manner. I went to container store for quality and I am sadly disappointed.
April 13, 2014
liked it while it lasted
It surprises me how much trash cans cost. After a year of use, the step mechanism (which I prefer to the electronic mechanism because I'm after it will break) broke. I love that the Container Store stands behind their products--they replaced it with the same one. After a few months, the step mechanism again broke. The part that is inside is the part that broke, both times. The Container Store gave me credit towards a new trash can. I ended up spending even more! I liked everything else about this trash can, and if the mechanism hadn't broken, I would have been very happy with it. Uses regular trash bags and inner bucket that was very functional.
April 1, 2014
Lid broke off after seven months
Last week I opened up the lid using the foot pedal, I placed my garbage in the can, turned around and heard a thud. I looked back and the lid had completely split from the hinged mechanism. Well, actually, it didn't come apart from the metal hinge, The plastic lid broke off from itself. I think this is a design flaw-- that the lid is too heavy (especially flipping lengthwise, rather than, say a butterfly opening) for the mechanism, and over time, it just breaks off. I bought it in the store, and didn't look at any reviews. Now, I see others have had the same issue.
March 14, 2014
We wanted a good, nice looking trash can for our kitchen. We saw this one at the Container Store and thought it was rather pricey, but it looked like a sturdy can. We have had it now for 6 or 7 months and are very happy with it.... except the other day, the lid hinge broke. We are not hard with the can, so like a previous customer said, I believe this is a weak spot in the design. I will contact customer service and see if they stand behind this product.
March 12, 2014