Stainless Steel 12 gal. Rectangle Step Can
Mine broke too!
Great look - loved the foot peddle and the slow top which sometimes worked and sometimes didn't. But.....I wish I had not been lured by the sale. I should have realized it was on sale for a reason. Even though it supposedly was redesigned not to break so easily, this can broke for me as well. Maybe I have the old design?? I loved the shape and design which was perfect for my space. I was worried almost immediately because whenever I went to change the bag, I had issues. First, the bag is so tight it was always hard to get wrapped around the liner. Every time I replaced a bag and put it back into the receptacle, it would make this loud click. Sure enough when I was replacing the bag (after only month's of use) it snapped and the plastic mechanism broke. Now what??? Definitely can not be fixed.
Does anyone know if they will take it back? We shall see. I'm going to bring it back and hopefully The Container Store will stand by their product.
I guess I should have read the reviews before I purchased it.
June 30, 2014
Don't waste your money
We purchased this twice and neither one lasted more than six months. The first one the plastic mechanism for the lid on the bottom broke. The second one the plastic on the top broke.
June 28, 2014
The lid broke after very limited use. I attempted to glue the attachment to add support, but this too broke after a few months. Unfortunately I do not see a way to purchase the lid separately (as is found on the simplehuman website) and so I will need to buy a brand new trash can. Needless to say I will be taking my business elsewhere.
June 26, 2014
Functional and fragile
As other reviewers have noted, the plastic hinge is simply not strong enough to endure regular use. Ours broke after 9 months of use, and unfortunately there are no replacement parts available. Everything else about this trashcan - the looks, the size, the smooth-closing lid, the separate inner trashcan - was perfect. Fortunately for us, the manager at our local Container Store took our broken trash can and let us exchange it for credit towards another model. We ended up getting a SimpleHuman 10 gallon trash can, which was twice as expensive and slightly smaller, but hopefully much more durable.
June 4, 2014