Smooth rolling for good cleaning!
These wheels are great with my elfa frame and drawers because I can easily roll it to another area in the house if I need to vacuum or clean my carpet!
May 18, 2010
Okay, check this out. I buy a 7-rail elfa or whatever it is back in the 80s. Finally, after all these years, one of the casters finally breaks, so I order a new set for my "still perfectly good" shelving unit on wheels.
Sadly, the new casters no longer fit the old design. So I get Elfa on the phone and arrange to return the casters.
What do you think the guy said? "I'll send you a shipping number so you can return them"? No! He said "we're going to send you a new shelving unit to fit your new wheels, free, with no shipping charge. That's just the way we roll."
WOW! There are no words for my gratitude at this outstanding customer service gesture so rarely seen anymore! Thanks Elfa!!
August 27, 2010
Very nice once I figured out installation
Now that my casters on installed, I'm very happy with them! The instructions were rather minimalist (from my non-handyperson point of view) and the YouTube video wasn't really any better.
When I put the caster stem into the hole, it kept falling out. I had noticed that the hole was fairly short in length and ended in solid plastic. Once I finally figured out that I needed to apply enough pressure to break through that plastic it worked beautifully. I do have fairly weak hands so that didn't help.
December 4, 2010
These casters don't need to be much more than functional, and they achieve that. They roll just fine. My only complaint is that fitting them into the drawer unit was quite an endeavor.
February 15, 2011