Rated 4.8 out of 5Â by 22
Rated 3 out of 5Â by NYCBargainShopper2015 Beyond Thrilled Until the Handle Broke
I fell in love with the Reisenthel nestbasket (Translucent) on first sight. Immediately, I knew its purpose: replace a non-water proof tote bag for transporting things (i.e., swim cap, goggles, fins, toiletries, towels and underclothes) to / from the apartment and the basement pool. For 3 weeks my nestbasket served this purpose well on average of 3-4 times per week for my swimming workouts. I was thrilled that I had finally found a practical beach type tote after a long periodic search and did not have to worry about placing it on the wet floor.
On Monday of this week, out of the blue, one of the handles on my Reisenthel nestbasket broke as I was leaving the pool area. I was stunned! Up to then I had not read the reviews on the nestbasket since I was so pleased with my purchase. Of course now Iâ¿¿m wondering if others had similar experience? However, I was delighted to see that there were no reports of similar handle breakage and moreover, all reviews were very positive. So, my thoughts then was I had gotten a â¿¿faulty nestbasketâ¿ and would simply return the broken one to the store with my purchase receipt for an even exchange and walk out with a new basket.
Well, it didnâ¿¿t go as planned. There were no Reisenthel nestbaskets in the 58th St. / Lexington Ave. store or the next nearby store on 6th Ave. The Store Associate in the sales area said the computer showed them on backorder but could not tell when or if they would be getting any in the stores, which often indicated a seasonal item. A double disappointment indeed, no current nestbaskets and uncertainty about the future, further exasperated by the fact that I wasted a 20% off coupon! Thus, I walked out the store with a purchase refund to my credit card (positive) and Iâ¿¿m again using my non-waterproof tote bag to transport my things to the pool and searching again to replace it (not so positive).
I hope other purchasers are still enjoying their Reisenthel nestbaskets but two items are worth mentioning here: 1) when I inquired if any of these baskets had been returned for problems, the Store Associate at the Return / Exchange Counter commented that another nestbasket had been processed for a similar reason but the handle break was in a different location. 2) Upon hearing this I took a closer look at the handles and observed for the first time that the top edges were splitting as well. Prior to then I had only looked at the point of breakage on my nestbasket. Letâ¿¿s hope these returns were isolated manufacturing defects and not epidemic quality issues that need to be addressed on what is otherwise a very attractive and useful product.
September 19, 2015
Rated 5 out of 5Â by AboveBored Perfect for intended use
I bought this to hold my recyclables and store under the kitchen sink next to the garbage can. Perfect for my husband to take to the basement recycle bins.
July 2, 2015
Rated 5 out of 5Â by lindylou great baskets!
I bought these in hopes that they would save my sanity and keep my plastic bags contained. They look adorable and do just the trick! I love this basket!
October 12, 2014
Rated 5 out of 5Â by Sabmo Really nice baskets
Very stylish and of high quality. A great way to store my knitting and yarn in a stylish way!
July 13, 2014