A Career at The Container Store

Customer Solutions

       

The Container Store's Customer Solutions Department is located within our Home Office in the Dallas/Fort Worth Metroplex. The experts in our Customer Solutions Department assist customers on the phone and through email by placing orders, answering questions and handling all shipping and product questions. These positions require excellent communication skills, attention to detail, professionalism, a passion for helping others solve their storage challenges and a strong sense of urgency.

We offer full-time and part-time opportunities in our Customer Solutions Department.

The Container Store is consistently seeking exceptionally qualified applicants. We encourage you to apply even if you are not responding to a job announcement as we continually review applications for both current and future needs. We are seeking people who are comfortable with the Internet and e-commerce. Candidates should also have experience in some of the following areas: sales, customer service, email and call center interaction.

We are proud to be an Equal Opportunity Employer.

Click here to review physical requirements.

Our employee-first culture is supported through great training, consistent communication and an outstanding benefits package. Here are some highlights of the special and unique benefits we offer our full-time and part-time employees.

• Medical/Dental/Vision plans
• Term Life insurance and In-Hospital Cash plans
• Domestic Partner and Common Law Spouse coverage
• Pet insurance
• Employee Assistance Program
• Corporate Wellness Program available online 24-hours a day
• Paid vacation
• Great pay and exceptional training
• Security in a financially strong company
• 401(k) plan with discretionary employer match
• 40% merchandise discount
• 50% discount on elfa our best selling product
• 30% discount on elfa Installation Service
• A consistent Performance Review process
• Casual, yet professional, work attire
• An opportunity to provide the most extraordinary service to the most amazing customers
• And many, many more!

Additionally, our full-time employees are eligible for:

• Company paid group Short Term Disability and Long Term Disability insurance
• Flexible Spending Accounts
• Paid maternity and paternity leave